Support

Questions, bugs, or feedback? Email [email protected] — we read everything.

Common questions

My alarms aren't firing

Check that notifications are enabled for Hydrater in your phone's Settings, and that Focus/Do Not Disturb allows time-sensitive notifications. The app's dashboard shows a warning when it detects notifications are off.

I can't take the photos

You never have to. Use Log without photo on the alarm screen or dashboard — it counts the same toward your day.

How do I share progress with my doctor or family?

Settings → Progress → Share Weekly Summary sends a plain-text week report anywhere your phone can share.

How do I delete my data?

See Data Deletion — everything lives on your device.